Covent Garden 2026 Freshers Campaign Raffle Giveaway - Terms and Conditions

1. PROMOTION

   1. The following terms and conditions set out how you can win the Covent Garden 2026 Freshers Campaign Raffle Giveaway (outlined in 4.1) by participating in the Covent Garden 2026 Freshers Campaign Raffle Giveaway post (“Promotion”).

   2. The promoter of this Promotion is Capital & Counties CG Limited, Regal House, 14 James Street, Covent Garden, London, United Kingdom, WC2E 8BU (“Promoter”) and Hylink of Aldgate Tower, 2 Leman Street, London E1 8FA (“Administrator”). 

   3. By entering the Promotion, you agree to be unconditionally bound by these terms and conditions and by any other requirements set out in the promotional material relating to this Promotion. A copy of these terms and conditions shall be available online for the duration of the Promotion and for four weeks following the Closing Date on the Promoter’s website. 

ELIGIBILITY

1. You must be aged 18 or over and be a resident of the United Kingdom to participate in the Promotion. Those under the age of 18 are not eligible to participate and will not be awarded the Prize. 

2. The Promotion is not open to:

   1. employees of the Promoter or its holding or subsidiary companies; or

   2. employees of agents or suppliers of the Promoter or its holding or subsidiary companies, including Promoter’s advertising agencies and sales promotion consultancy, or anyone else who is professionally connected with the Promotion or its administration; or

   3. members of the immediate families or households of (a) and/or (b) above.

3. In entering the Promotion, you confirm that you are eligible to do so and eligible to claim any Prize you may win. 

STARTING DATE AND CLOSING DATE 

1. The Promotion begins on 15th September 2026  at 00:00 UK time ("Opening Date") and ends on 12th October 2026 at 23:59 UK time ("Closing Date") (“Promotion Period”).

2. Only entrants who have submitted entries within the Promotion Period shall be eligible to participate in the Promotion. All entries received after the Closing Date are automatically disqualified. 

PRIZES

1. A total of one (1) Prize, consisting of a Freshers Prize Package comprising:

• £100 Theatre Voucher

• £100 Bancone Covent Garden Restaurant Voucher

• £30 Meet Fresh Dining Voucher

• £20+ London Transport Museum Merchandise

The total approximate retail value of the Prize is at least £250.

2. Each voucher included in the Prize may only be redeemed in accordance with the relevant supplier's terms.

3.The Prize must be collected in person in accordance with the collection instructions provided by the Promoter.

4.A Challenge 25 policy shall be enforced at the venue / event. Winner must comply with this policy and provide evidence of age as required at the venue / event. Promoter shall not be responsible for any non-attendance due to the winner' failure to comply with this policy. 

5.The Prize is as stated and is not negotiable.

6.Prize is subject to availability. The Promoter reserves the right to substitute the Prize with an alternative prize of equal or greater value in the event that the advertised prizes become unavailable for any reason.

7.Elements of the Prize are supplied by third-party merchants (“Promotion Suppliers”). The Promoter is not the supplier of the Prize or an agent of the supplier of the Prize. The Promoter makes no warranty or representation as to the quality, value, merchantability or fitness for purpose of the Prize and assumes no liability or responsibility for the acts or omissions of the Promotion Suppliers or any non-performance by Promotion Suppliers or defects in the Prize.

HOW TO ENTER

1. To enter, visit the Promoter’s RED account at https://www.xiaohongshu.com/user/profile/5e3b576c000000000100b103?xsec_token=YB7x1ti514Y167qOpxJs5oSUQ51Y6za0bebXTt1xdybQ0=&xsec_source=app_share&xhsshare=CopyLink&appuid=5e3b576c000000000100b103&apptime=1751631968&share_id=40c0095e17724bd58841406559017f34 find the Covent Garden Freshers Campaign Raffle post on the Promoter’s RED account feed and complete the entry requirements set out in the Promotion post by the Closing Date.

2. The Promotion is free to enter. No purchase necessary.

ENTRY LIMITATIONS 

1. There is a limit of one entry per person. If an entrant submits multiple entries via RED, only the first valid entry will be accepted.

2. The Promoter will not accept entries that are: automatically generated by computer; completed by agents, third parties or organised groups; completed in bulk; incomplete; illegible; altered, reconstructed, forged or tampered with; or photocopies and not original.

3. A RED account is required for entry. Entrants must be the owner of the account from which the entry is made. In the event of a dispute as to any registration or entry, the authorised account holder of the account used to enter will be deemed to be the entrant. The potential winner may be required to show proof of being the authorised account holder for the account.

4. The Promoter reserves the right to remove any offensive, infringing or inappropriate posts published on its social media pages and/or published in connection with the Promotion, and to exclude those responsible for such posts from the Promotion.

SELECTION OF WINNER 

1. Within two (2) days following the Closing Date, one winner will be selected at random by a computerised draw from all eligible entries received in accordance with these terms and conditions (the “Winner”).

WINNER ANNOUNCEMENT 

1. Within two (2) days following the Closing Date, the Winner will be announced on the Promoter's RED feed and notified by RED private message (“Announcement Date”).

2. The decision of the Promoter is final and binding and no correspondence or discussion will be entered into regarding the outcome of the Promotion, except with the Winner.

3. Except to the extent that the Promoter is prevented by law from doing so, the Promoter will publish sufficient information to indicate that a valid award has been given to the Winner on the Promoter’s RED page. 

4. If you object to any of your information being published or made available for the purposes of indicating that a valid award has been given, please contact the Administrator at shaftesburywechat@gmail.com. In such circumstances, the Promoter may still provide the information and winning entry to a relevant regulator on request.

CLAIMING THE PRIZE 

1. The Winner must respond to the Promoter within seven (7) days of receiving the notification to confirm acceptance of the Prize.

2. The Winner must collect the Prize within fourteen (14) days of confirming acceptance, in accordance with the collection instructions provided by the Promoter.

3. The Winner may be required to present the RED account used to enter the Promotion as proof of identity when collecting the Prize.

4. If the Winner cannot be contacted, does not confirm acceptance of the Prize within seven (7) days of notification, or fails to collect the Prize within the required fourteen (14) day period, the Promoter reserves the right to select an alternative Winner at random from the remaining eligible entries.

DISQUALIFICATION

1. To be announced as a Winner, and to claim a Prize, the entrant must have complied with and remain in compliance with these terms and conditions. 

2. If an entrant does not comply with all of the above requirements within the above time frames, or if Promoter has reasonable grounds to believe that an entrant has breached any of these terms and conditions, the Promoter may disqualify the entrant without any liability to that entrant, and where an entrant is a potential Winner, select a replacement Winner.

3. The Promoter may employ measures to detect and prevent fraudulent or abusive activities in connection with the Promotion. The Promoter reserves its right to disqualify you, without prior notice and without liability to you, if the Promoter, in its sole discretion, believes that you have engaged in fraudulent or abusive activities in connection with the Promotion.

LIMITATIONS ON LIABILITY 

1. By accepting a Prize, the Winner agrees to release and hold harmless the Promoter and its subsidiaries, affiliates, suppliers, distributors, agencies and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, damage to or loss of property, arising out of participation in the Promotion, inability to participate in the promotion, or receipt of, use or misuse of any Prize.  

2. The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software failures of any kind including any injury or damage to any person’s computer account resulting from participating in this Promotion, or mis-transcribed data; (3) unauthorized human intervention or human error which may occur in any part of the entry process or the process for allocating the prize; (4) technical or human error which may occur in the administration of the Promotion or the processing of entries; (5) late, lost, undeliverable, damaged or stolen entries or notifications; or (6) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Promotion or receipt or use or misuse of any Prize.  If for any reason an entrant's entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, entrant’s sole remedy is another entry in the Promotion, if it is possible. Proof of entry is not automatically proof of receipt. 

3. Nothing in this section shall exclude the Released Parties' liability for death or personal injury caused by their negligence, for fraud or fraudulent misrepresentation, or for any other liability whose limitation is prohibited by law.

SOCIAL MEDIA DISCLAIMER 

1. This Promotion is in no way sponsored, endorsed or administered by, or associated with, RED. 

2. RED is fully released (by entrant and by the Promoter) from all liability that may arise from any matter related to the Promotion, and RED may not be held liable for any claim arising from your participation in the Promotion or taking up a Prize.

OWNERSHIP OF ENTRIES AND INTELLECTUAL PROPERTY RIGHTS 

1. All entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt.

TAXES 

1. The Prize may be taxable income under the laws applicable to the Winner. Any taxes applicable to the Prize are the sole and exclusive responsibility of the Winner. The Winner is solely responsible for reporting the Prize to the relevant tax authorities, and paying all taxes applicable to the Prize, as required by the applicable tax laws. Upon request from the Promoter, the Winner will promptly complete and submit to the Promoter all tax forms, certificates or authorizations as may be necessary under the applicable tax laws. 

DATA PROTECTION 

1. The Promoter collects and uses personal data to conduct the Promotion, as is necessary for the Promoter to be able to perform its agreement with you and in order to comply with its legal obligations, including to select the winners, deliver the Prize and publish the results (as required by advertising regulations).

2. The Promoter will only process personal data submitted to the Promoter as set out in the Promoter’s Privacy Notice, available at https://www.coventgarden.london/privacy-policy/ (“Privacy Notice”). This Privacy Notice contains information about how to access, correct or update your personal information, how to make a complaint about a potential breach of privacy and how the Promoter will deal with such a complaint. 

3. The Winner may be required to participate in publicity relating to the Promotion.

GOVERNING LAW AND JURISDICTION 

1. The Promotion, these terms and conditions and any dispute arising therefrom shall be governed by and construed in accordance with the laws of England and Wales. This choice of law does not deprive you of the protection afforded to you under your own laws and such provisions that cannot be derogated from by agreement by virtue of the law of your jurisdiction. 

2. The parties submit to the non-exclusive jurisdiction of the English courts. This choice of jurisdiction shall not limit your right to bring proceedings, including third party proceedings, in any other court of competent jurisdiction, and the bringing or continuing of proceedings in any one or more jurisdictions shall not preclude the bringing of proceedings in any other jurisdiction, whether concurrently or not, if and to the extent permitted by applicable law.

GENERAL 

1. The terms and conditions shall be available on the Promoter’s website for the duration of the Promotion and for at least four weeks after the Closing Date. 

2. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion or amend the Promotion where it becomes necessary to do so.  

3. If any provision(s) of these terms and conditions (or any part thereof) are held to be invalid or unenforceable, all remaining provisions (or any part thereof) hereof will remain in full force and effect.

4. You may not assign or delegate these terms and conditions or any of your rights and obligations hereunder. Any purported assignment shall be null and void.  

5. For entry instructions, please see https://xhslink.cn/m/1QVBU6axAio