Covent Garden Neighbourhood Card Terms and Conditions

These terms and conditions (“Terms”) govern the entire Neighbourhood Card Scheme (the “Scheme”) and the use of the Neighbourhood Card. Any membership of or participation in the Scheme or use of the Neighbourhood Card will be treated as acceptance of these Terms.  

These Terms set out the terms of the agreement between Covent Garden (Capital and Counties CG Limited) the participating retailers and holders of the Neighbourhood Card. Covent Garden reserves the right to amend these Terms from time to time.  

1. The Neighbourhood Card is free of charge for residents and/or those who work  in Covent Garden under the postcodes WC2.  All members of the Scheme must be aged 18 years or over.  

2. The Neighbourhood Card is only valid in Covent Garden and Seven Dials branches of participating retailers. Details of participating retailers and restaurants can be found on the Covent Garden website here. The list of participants is subject to change from time to time, without notice. Please check either of the above pages for current participants. 

3. Holders of a Neighbourhood Card may receive a unique discount, gift with purchase or offer (and any other benefits as notified to the members from time to time) on showing their Neighbourhood Card at the point of purchase depending to the listed terms. 

4. To apply for a Neighbourhood Card, please visit here and complete the application form. Once you have received a confirmation notification, your Neighbourhood Card is shown as an image on the bottom of your welcome email and future newsletters.

5. The Neighbourhood Card must be presented at the time of purchase and is only applicable for in-store purchases. 

6. The Neighbourhood Card may only be used by the authorised signatory. Cardholders may be asked to provide proof of identity at the time of purchase. 

7. The Neighbourhood Card can only be used on full priced merchandise and cannot be used in conjunction with any other offers or card schemes. 

8. The offer cannot be exchanged for cash and is non-transferrable.

9. The offer cannot be used to purchase gift cards unless expressed otherwise.

10. Where you request a refund (under the terms and conditions of the retailer’s refund policy) in relation to a purchase made with a Neighbourhood Card, you must present your Neighbourhood Card. 

11. The Neighbourhood Card does not guarantee entry into the premises of any participating retailer. Management of participating premises reserve the right to refuse admission. 

12. The Neighbourhood Card remains the property of Covent Garden at all times and Covent Garden reserves the right to withdraw the Neighbourhood Card scheme at any time and for any reason. In the event of such withdrawal.

13. Your Neighbourhood Card may be cancelled at any time for reasons including, but not limited to, fraud or a breach of these terms. You will be notified by email in the event that your Neighbourhood Card is cancelled, such notification taking effect immediately. 

14. It is your responsibility to notify marketing@shaftesburycapital.com of any change of name, address and e-mail.

15. Neighbourhood Cards cannot be transferred, bought, sold or in any way traded. 

16. The Scheme is managed by Shaftesbury Capital, 14 James Street, London WC2E 8BU. Any cardholder enquiries should be addressed to marketing@shaftesburycapital.com

17. For information about how we use your data, how long it will be kept for and how to manage your data (including how to stop us using your personal data), please see our Privacy Policy.

18. These Terms shall be governed by and construed in accordance with the laws of England and Wales.  

19. A person who is not a party to these Terms shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.