Monday: 10:00 AM - 06:00 PM
Tuesday: 10:00 AM - 06:00 PM
Wednesday: 10:00 AM - 06:00 PM
Thursday: 10:00 AM - 06:00 PM
Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 06:00 PM
Sunday: 12:00 PM - 06:00 PM
Introducing DECIEM AT HOME, a live virtual consultation functionality that connects DECIEM's store staff with customers online whilst both parties can continue to remain in the safety of their own homes. Shoppers will be able to chat to a DECIEM team member live via instant messages, video chat, photos and video calls to ask questions about products or ask for advice or guidance on building a new routine.
Introducing Hi Bye
Upon checkout, select ‘Free Pickup In Store’ and select your nearest DECIEM store.
Await your order confirmation, which will also share a pickup date window and store hours.
Once your order is ready to pick up, you will receive an email with your pickup window, store hours, and the store phone number (keep it handy!)
Head to your local DECIEM store, maintaining an appropriate distance from those around you (please don’t visit if you are not feeling well).
Once you’ve arrived, please call the store and share your full name and order number. Our team will bring your order out to you.
Chat if you’d like to, and accept our sad and longing goodbyes.
Smile and enjoy your journey home. :-)
The NIOD collection stands for Non Invasive Options in Dermal Science, focusing on new-gen technology to push the limits of science in skincare. With a focus on long-term skin health, the products are titled with chemical compounds, sold in simple, scientific packaging and described as “skincare for the hyper-educated”. If DECIEM chemists discover a revolutionary new ingredient, you can bet it'll soon turn up in a NIOD product!
Their revolutionary range, The Ordinary, was launched in 2016. An evolving collection of products, The Ordinary delivers premium ingredients at an affordable price - a breath of fresh air in the world of expensive skincare. The brand quickly became found in countless makeup bags and beauty salons with a full range of treatments for all skin types.
All DECIEM products, across all brands, are free of parabens, sulphates, mineral oil, methylchloroisothiazolinone, methylisothiazolinone, animal oils, coal tar dyes, formaldehyde, mercury, oxybenzone. DECIEM also does not support animal testing with all products and third party suppliers confirmed as cruelty free.
But don’t take our word for it – visit their store in Covent Garden and see for yourself why their products are so coveted!